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Multi-Agent System

SOC Service logo
SOC Service logo

Multi-Agent System

By Network Contacts Srl

The solution includes: - the platforms and technological infrastructures for the provisioning of the service; - the professional services necessary for the creation, training, fine tuning and management of the ChatBot.

Delivery method

SaaS

Components of Turn-Key MAS/Chatbot: 1. Multi Agent System (MAS) 2. IBM Watson (Studio, Assistant, ML, Discovery) 3. Trainer Component (AI Based) 4. Virtual Assistant Massive Tester 4. Integration Support Agents (ReST Client, Database Connector) Managed Services: - Knowledge base training - Application Maintenance - Continuous Improvement on VA/Chatbot Query Answering Performance by means Iterative Training and Proactive Monitoring

AI platform to provide automation through machine learning

With this solution you will be able to support your customers with an innovative interaction model , with the help of virtual agents.

Innovation of the interaction model with users

Combine process skills from our consultants and domain experts with technology expertise of our ICT team.

Virtual agents for voice communication in natural language

Through the adoption of automa, virtual agents can communicate in natural language, both through voice communication and text message.