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Products purchased on Red Hat Marketplace are supported. Beyond documentation, our team of agents are available to address your concerns.
Our Commitment
We provide prioritized case handling and a support experience that is aligned with your business needs.
Support capabilities
Purchased products include unlimited support cases and contacts for the platform, product and billing. Upgraded support plans are available.
Learn moreResponsiveness
Major production issues affecting business critical applications are addressed 24/7. Noncritical issues are responded to during business hours.
Learn moreSecurity & privacy
Red Hat Marketplace has an obligation to collect, store, manage, and process client data responsibly using commercial encryption technologies.