A cloud native, comprehensive platform and unified suite of CX apps that manages customer interactions across multiple communication channels. CXone is a complete, innovative platform that combines digital entry points, journey orchestration, smart self-service, prepared agents, complete performance, and artificial intelligence – all embedded with purpose-built CX AI.
This product is a pure SaaS offering and does not require any additional software prerequisites.
Products purchased on Red Hat Marketplace are supported by the provider. Beyond documentation and developer communities, specialists and product maintainers may be available to address your concerns.