IBM Support for Hyperledger Fabric logo

IBM Support for Hyperledger Fabric

IBM Support for Hyperledger Fabric logo
IBM Support for Hyperledger Fabric logo

IBM Support for Hyperledger Fabric

By IBM

Certified enterprise ready

Support for the leading business blockchain open source project via certified images of Hyperledger Fabric*

Runs on

OpenShift 4.6+

Delivery method

Operator

Products purchased on Red Hat Marketplace are supported by the provider. Beyond documentation and developer communities, specialists and product maintainers may be available to address your concerns.

FAQs

  • Blockchain is a disruptive distributed technology with impact across industries. Due to the finality (immutability) and distributed visibility of the blockchain ledger data, blockchain allows businesses to increase trust between organizations and make more informed decisions quicker which lead to improved efficiency, reduced costs and reduced risks. Blockchain as a fundamental ecosystem technology creates synergy among value chain partners which enables the creation of entirely new transformative business models.

  • Hyperledger Fabric is an open source project of The Linux Foundation, an organization with a long track-record of managing open source. As a true open source project, it has hundreds of member companies contributing to its innovation and stability. Hyperledger Fabric has matured to the point where it has surpassed the version 2.0 milestone making it a blockchain protocol enterprises can use confidently with production business workloads. It is presently the most widely used permissioned blockchain protocol. Hyperledger Fabric was designed to be a distributed ledger technology that meets the specific needs of business. Its modular design and pluggable consensus algorithms make it an ideal base for building a wide variety of industry solutions.

  • A permissioned blockchain as the name implies requires permission to join, get a copy of the ledger and to transact with others. This means those transacting on the blockchain are known (not anonymous) and there is accountability for actions taken on the blockchain. Enterprises need this accountability in their business transactions. Permissioned networks are also known for their ability to protect the privacy of transactions. Transactions in Hyperledger Fabric can be set up using channels which can allow for 1-to-1 , or 1-to-many private blockchain interactions. Permissioned networks also do not need to use power and time-consuming proof-of-work or proof-of-stake consensus algorithms to verify who can conduct a transaction. Since they are not anonymous, they use more efficient consensus algorithms. Permissioned business networks therefore can scale and have much higher performance with more transactions per second. Finally, more security controls are built into Hyperledger Fabric permissioned blockchains with fully encrypted blocks and fault tolerance that keeps data secure even in the presence of bad or careless actors.

  • It's a new way to deliver the functionality of Hyperledger Fabric and IBM Blockchain Platform. Instead of the customer purchasing the IBM Blockchain Platform, they purchase a support agreement which includes access to IBM Certified Hyperledger Fabric Images as well as images of the Fabric Operations Console (Same code/function as the IBM Blockchain Platform UI, but now open source), and the Kubernetes Operator (Same code as the current IBM Blockchain Platform Operator).

  • Nothing! They are both still available. Existing customers will be allowed to choose to transition from current IBM Blockchain Platform offerings to the support offering or stay with their current offering.  Contact your IBM support team for further discussion.

  • Since the function and most of the code is the same as what's already shipped in IBP Software, the existing IBM Blockchain Platform Runbooks apply. The vast majority of the documentation is shared with the IBM Blockchain Platfrom Offering since the function is the same.  Similarly, KnowledgeBase articles under "Blockchain" that apply to the IBM Blockchain Platform also apply to the support offering.

  • The code is available in the Fabric Operations Console project in Hyperledger Labs. Note that a customer who has cloned the open source repo is not supported. Only customers who have purchased support and are using the certified images are supported.

  • No. Today in order to get support, the customer must be using certified images and the environment must be deployed by the operator and managed by the Console. This is to ensure that we are supporting a known good deployment and since the console makes debug and ongoing support and operations much easier.

  • Check out our public documentation to learn everything you need to know about the offering.
    https://cloud.ibm.com/docs/hlf-support

  • Find details about the support commitment at this link:
    https://cloud.ibm.com/docs/get-support?topic=get-support-support-case-severity

  • Please refer to this link for more information about opening a support ticket for this product:
    https://cloud.ibm.com/docs/hlf-support?topic=hlf-support-blockchain-support