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Billing and invoices

View charges within the current month

Procedure

  • On the main menu, click your user name, click My Account, and then click Pending Charges.

Result

Current charges for the month show.


Pending charges field descriptions

FieldDescription
Product Editionthe particular form of a product, such as trial, lite, or enterprise. It’s possible to have multiple editions of the same product.
Chargethe specific product or service provided.
Unit (Price)the total units purchased and the price per unit.
Frequencythe time period of charges that show on an invoice, such as monthly, quarterly, or annually.
Termthe time period of an active edition. At the end of the term, unless you renew the term, you can no longer access the product.

View invoices

Procedure

  1. On the main menu, click your user name, click My Account, and then click Invoices.
  2. On the row of the invoice, click the Download button (download icon).

Result

A file downloads to your browser. To view your invoice, open the file.


Invoice field descriptions

FieldDescription
TimeframeThe date when the invoice was issued. Timeframe corresponds with Billing frequency.
Invoice #use to identify invoices.
Typecharge (debit or credit) or purchase order (PO). Type corresponds with Payment Method.
Statusstate of the invoice, such as paid or past-due.
Total Amountthe amount owed.

Pay invoices

Red Hat Marketplace automatically charges your credit or debit card. For purchase orders, IBM coordinates payment with your account.


Change payment method

Red Hat Marketplace doesn’t support Change Payment Method.


Update credit or debit card information

Procedure

  1. On the main menu, click your user name, click My Account, click Payment Method, and then click the Edit button (pencil icon).
  2. Enter your card information.
  3. Click Save

Results

You updated your card information on Red Hat Marketplace.


Add a credit or debit card to your account

Procedure

  1. On the main menu, click your user name, click My Account, click Payment Method, and then click Add Credit or Debit Card.
  2. Enter your card information.
  3. Click Save

Result

Red Hat Marketplace charges this card account.


About verify payment method

Before users can try or buy products, the payment method needs to be verified.

  • credit or debit card—verification occurs when you add your credit or debit information to your Red Hat Marketplace account.
  • purchase orders—verification occurs when you validate with IBM that you can receive and pay for purchase orders.

Update billing address

Red Hat Marketplace doesn’t support Update Billing Address.