Top 5 Red Hat Marketplace Development Updates – July 2020

by Hidayatullah Shaikh

Vice President & Distinguished Engineer, Engineering and User Experience, Red Hat Marketplace

Currently, I have the pleasure of leading the development organization responsible for delivering the latest and greatest features for Red Hat Marketplace users. At the heart of our development roadmap are two questions: How will this feature make our buyers’ and sellers’ lives easier? How will it drive business value for Marketplace buyers and sellers?

We want to make sure you’re up-to-speed on everything we’re working on to enrichen your Red Hat Marketplace experience. So, every month I’ll report back through our blog on the latest and greatest updates coming from our development and engineering teams in a monthly round up post. Let’s kick things off with some of the biggest updates we have to share for July for both users and partners listing on Marketplace.

User Updates

For users, we’ve made many updates including the ability to track operators with ease and have greater visibility into your support cases.

Gain visibility into the status of your OpenShift Operators directly within Red Hat Marketplace

We’ve exposed the status of each installed Operator on the software details page. We also improved error handling throughout our cluster list, cluster registration, and install operator pages. Now, you can see and understand Operator status updates inside Red Hat Marketplace without having to go into your Red Hat OpenShift console.

installed operator status

Enjoy greater insights and tracking for support cases you open through Red Hat Marketplace

To help you manage your support cases, we integrated with ServiceNow to provide a complete case management experience. You can now create, view, and update your cases on Red Hat Marketplace. You will also receive email messages with case progress from our agents and partners, and you can reply to these email messages with responses cascading to your case management views on Red Hat Marketplace.

manage my cases

Seller Updates

For our ISVs, we’ve made many enhancements to the platform with a focus on commerce and trial flexibility.

Provide more flexible pricing options to buyers that fit your products

We’ve added a feature where you can create commerce rules to manage complex pricing schemes when configuring editions.

commerce rules for pricing

Define trial durations and charge increments that work for you and your sales cycle

When configuring a free trial, sellers can now enter their own trial duration values. We also updated the configuration section for volume pricing; when configuring volume pricing sellers can enter a value on the Increments box to bundle charges into one line item.

define a trial duration

Offer specific customers pricing based on product usage

We updated a seller’s private offer details page and the customer’s private offer details page to support usage-based pricing.

private offer for usage-based pricing

More to come

These are just a few of the many updates we’ve delivered the past month. I can’t wait to share more of our updates in August.